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macOS Ventura 13.4 Brings Important Bug Fix for Apple Silicon SoftRAID Users

re: Apple Core Rot
re: SoftRAID

Good to see this bug squelched. And a wonder that it existed (in macOS) for 4-5 years.

Apple Silicon Mac users using SoftRAID should upgrade macOS Ventura*.

* I am loathe to move from macOS Monterey to macOS Ventura on my 2021 MacBook Pro M1 Max given capricious user interface changes, and broken features in Terminal.app. Happily, I have no need for SoftRAID on that machine.

macOS 13.4 Brings Bug Fix for Some SoftRAID Users

2023-05-18. By Tim Standing, lead SoftRAID developer.

Today, Apple released macOS 13.4 and along with it a long-awaited fix for an issue that some SoftRAID users have been experiencing with RAID 5 volumes. Here are the details.

Apple has changed the CPU used in Mac computers many times in the past 30 years; first from Motorola to Power PC, then from Power PC to Intel, and most recently from Intel to Apple silicon.

Each time, the macOS development team has done incredible work of hiding the fact that macOS software, your applications, and all of your files are running on a completely different type of processor. With each of these changes, not only are the instructions used by the CPUs totally different, but the mechanism used to access main memory has changed as well.
Sometimes, the change in CPU type also introduces bugs. This was the case with the transition to Macs with Apple silicon.

This transition introduced a bug which very occasionally causes a kernel panic when reading or writing files to SoftRAID RAID 5 volumes on Macs with Apple silicon. Reading or writing the same file to the same volume on an Intel Mac never fails.

This bug happens so infrequently that it took our testers more than a year to figure out a way of reproducing it. Most SoftRAID users on Macs with Apple silicon never see this problem.
We determined that this bug was in the code which transfers data to and from disks when accessing files on SoftRAID volumes. We then notified Apple engineers of the bug and helped them investigate it. After many, many months of working with Apple, there is finally a fix which has been introduced with the release of macOS 13.4.

With the release of macOS 13.4 Macs with Apple silicon are as reliable as Intel Macs when accessing SoftRAID RAID 5 volumes. So, if you're a SoftRAID user who depends on a RAID 5 configuration, go ahead and update to the macOS 13.4 for the best experience.

SoftRAID 7.5 was released earlier this year with a host of improvements, including much easier setup. SoftRAID gives you increased power and control over your RAID drives and disks that hardware RAID can’t deliver, and it doesn’t lock you into technology that you can’t upgrade or expand. If you want more information on the latest release of SoftRAID, click here.

We want to thank Apple for their cooperation in getting this bug sorted and, as always, thank you to all our awesome SoftRAID users for your patience.

MPG: imagine the consternation and frustration of the SoftRAID developers trying to reproduce, let alone diagnose and fix such an elusive problem—particularly when the issue lies in the most remove areas of the OS. Like trying to detect neutrinos in the neighborhood swimming pool.

Certain types of software bugs can devilishly difficult to track down. Hence the “works for me” non-sequitur of the uninformed. Now if only a trend would develop... my 2019 Mac Pro tends to kernel panic twice a week sometimes more—which it never used to do—all part of the “upgrades” of recent years. The odds do not seem good for Apple being on the ball enough to fix that issue on an architecture now abandoned.

Cause

My guess given that it is a generic problem and not confined to SoftRAID that this problem is/was in macOS as part of the DART system, since the macOS update fixes it.

...The DART is really an memory management unit specifically for I/O (i.e. peripherals) - and it has to cooperate with the main system memory management unit in order to, well, manage memory. The purpose of an I/O memory management unit is to facilitate access to main memory for peripherals...

On ARM systems, the stream ID is basically a number that makes it possible for the IOMMU (DART) to make lookups in the stream table to find the mappings and configuration relevant for a specific peripheral device.

...

In simpler terms this means that somehow a read from memory initiated by a peripheral device related to the display controller triggered an unexpected error. That could be a bug in the operating system, or more likely it would be a driver bug where some page table configuration made with the IOMMU is incorrect. It could also be a problem with a hub or display that does "something" out of spec that wasn't anticipated by Apple - although I would classify it is a macOS bug that the system crashes like this.


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Reader Question: APFS or HFS for Hard Drive Backup?

re: BBEdit

Reader Michael J writes:

First want to thank you for the amazing information and testing you provide.

I am setting up my first OWC 4 bay Mercury Elite Pro Quad for backup purposes, Time Machine, Lightroom Catalog, etc.

I am finding different recommendations on line for formatting a traditional spinning HDD for Mac using Ventura. Mac OS Extended (Journaled) or APFS ??

see an article you had from 2021 saying Mac OS Extended (Journaled) for HDD but see other sites OWC, Apple recommending APFS on newer OS. Has anything changed to recommend one format over the other for HDD?

After getting formatted I have to decide on a naming convention and volumes to streamline drives and multiple backups using cloning.

MPG: APFS was designed assuming a fast random access device eg an SSD.

APFS can be used for hard drives but because of the way it organizes and allocates information, it is a bad match to the performance characteristics of a hard drive. AFAIK, this is inherent to its design and thus the use of macOS Ventura vs macOS Monterey or earlier has no relevance.

APFS used on a hard drive will get slower and slower over time, far above and beyond conventional fragmentation. Even initially, I have observed extremely poor performance with some operations (eg file deletion).

Tradeoffs exist: fans of versioned snapshots might with to use APFS even on hard drives. Don’t expect good speed, but if that is a goal (it isn’t, for me), then APFS should be used.

Should a drive crash and need recovery, APFS is more or less hopeless whereas MacOS Extended volumes have strong industry support. But a proper backup strategy should never have to resort to recovery of a damaged volume.

Overall, MPG strongly recommends sticking with MacOS Extended (Journaled) format for any hard drive storage, backup or otherwise. Use APFS for SSDs.

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My Most-Used Software on Sale: BBEdit

re: BBEdit

Got this in email today... BBEdit is the program I use the most of any software, and have for years. I edit code, HTML, do all sorts of stuff in it.

I highly recommend getting BBEdit—it’s a steal. I wrote this post because I like the product that much—I get no commission or anything when you buy it.

I just wanted to let you know that we're going to be running a special word-of-mouth-only deal to celebrate the 30th anniversary of BBEdit's first commercial release.

To celebrate, for 30 hours beginning at midnight (EDT) on May 11, 2023 and ending at 6am EDT on May 13, 1993, anyone can purchase a new single-user license for BBEdit, for themselves (or a friend) for US$30. Use the coupon code "BBEDIT30" to get the special pricing.

In addition, we'll be adding special 30th anniversary commemorative merch -- a limited-edition enamel pin and T-shirt -- to the Bare Bones Software merch shop, located at: <https://merch.barebones.com/>.

We don't plan to run ads or issue a formal press release regarding this rare (for us) promo; thus there is no applicable embargo, and you are welcome to spread the word however you want, at any time.

Fun facts: when Bare Bones Software sold the first commercial license for BBEdit: the Nokia 2210 was the hot new cell phone, John Sculley III was the CEO of Apple Computer, Inc., and "Unforgiven" had been voted "best picture."

If you have any questions, or need any additional information, please do not hesitate to contact me — Naomi P

Hans M writes:

I cannot but agree with your praise of BBEdit. It is so long ago that I bought my first copy of the program, I can't even remember. In my opinion it is the number one program-text editor.

MPG: yep!

BBEdit window, editing Java code
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TESTED, Apple 2022 MacBook Pro M2 Max vs Apple MacBook Pro M1 Max

This work is not free; it is very time consuming with no direct reward. I need your support. Thank you for buying your Macs and other gear at B&H Photo, which provided the machine for testing. Subscribing to my photographic publications is another way to help support work like this—consider that AppleCare alone is $350 on $4000 to $7000 machine.

Consult with Lloyd to design a complete system for photography or similar including backup and data safety.

When MPG originally tested the 2022 MacBook Pro M2 Max, the 2021 MacBook Pro M1 Max was not available for testing.

But now that I purchased a deeply discounted MBP M1 Max, I was able to go back and run the tests for comparison.

REVIEWED: 2022 MacBook Pro M2 Max vs 2021 MacBook Pro M1 Max

The results should inform anyone considering the up to $1900 discount vs the current M2 Max model. The M2 Max is notably faster (typically 20%), but the pricing is about 30% higher than the M1 Max model.

Get one

View: current Mac wishlist and all current OWC wishlists.
See 2022 MacBook Pro M2 Max at B&H Photo, sales tax B&H Photo Payboo pays it does, for most states.

CLICK TO VIEW: Recommended MacBook Pro Configurations

2022 MacBook Pro M2 Max vs 2019 iMac 5K, 2019 Mac Pro: image scaling with Topaz Gigapixel AI

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Apple Core Rot: File Sharing Crashes all My Machines When Connecting eg "SOCD report detected: (iBoot panic)"

re: Apple Core Rot

I can no longer use file sharing with macOS Monterey (12.6.5) or macOS Ventura. This has been true for at least 6 weeks now.

Happens on 2019 iMac 5K (Monterey), 2021 MacBook Pro M1 Max (Monterey), or 2022 MacBook Pro M2 Max (Ventura).

In each case the dreaded spinning beachball of death appears and a hard reboot is the only option.

Hard hang/crash attempting file sharing connection
Hard hang/crash attempting file sharing connection

The hang seems to occur mainly when attempting to mount the server’s boot volume or home folder, but it might not be limited to that.

Upon reboot, there is this "helpful" message in the crash log (on M1 Max):

... which translates to “we at Apple are incompetent at keeping basic features working”.

There is ample internet misinformation about this issue. I can state unequivocally that it has nothing to do with Apple Silicon, since it happens on my 2019 iMac 5K also.

Shame on Apple for letting key functionality be broken for so long.

What hope for AI when non-artificial non-intelligence writes it?

I have to wonder whether artificial intelligence (aka woke mimicry) has any future when the underlying platform is total crap in terms of reliability. All my Apple software is dumber than a rock, so AI looks many years off at this point since there is not even any non-artificial intelligence in Apple software.

Then again, pattern-matching AI may be able to find bugs that humans cannot or are not funded to find. Why isn’t Apple at the forefront of that effort?

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WSJ: When Apple Comes Calling, ‘It’s the Kiss of Death’

re: Data Loss by Failing To Backup
re: WSJ: A Basic iPhone Feature Helps Criminals Steal Your Entire Digital Life

Apple cultivates a friendly image with its customers, along with steaming loads of virtue signaling. Reality begs to differ, whether it is gaslighting its users about data loss, or failing to deliver releases free of major security flaws, or cooperating with the CCP. But Apple’s masterful PR has so far served won hearts and minds.

WSJ: When Apple Comes Calling, ‘It’s the Kiss of Death’

2023-04-20

Aspiring partners accuse tech giant of copying their ideas; Apple says it plays by the rules

It sounded like a dream partnership when Apple Inc. AAPL -0.88%decrease; red down pointing triangle reached out to Joe Kiani, the founder of a company that makes blood-oxygen measurement devices. He figured his technology was a perfect fit for the Apple Watch.  

Soon after meeting him, Apple began hiring employees from his company, Masimo Corp.,MASI 0.27%increase; green up pointing triangle including engineers and its chief medical officer. Apple offered to double their salaries, Mr. Kiani said. In 2019, Apple published patents under the name of a former Masimo engineer for sensors similar to Masimo’s, documents show. The following year, Apple launched a watch that could measure blood oxygen levels.

“When Apple takes an interest in a company, it’s the kiss of death,” said Mr. Kiani. “First, you get all excited. Then you realize that the long-term plan is to do it themselves and take it all.”

Mr. Kiani is one of more than two dozen executives, inventors, investors and lawyers who described similar encounters with Apple. First, they said, came discussions about potential partnerships or integration of their technology into Apple products. Then, they said, talks stopped and Apple launched its own similar features.

...Apple has tried to invalidate hundreds of patents owned by companies that have accused Apple of violating their patents. According to lawyers and executives at some smaller companies, Apple sometimes files multiple petitions on a single patent claim and attempts to invalidate patents unrelated to the initial dispute. 

... AliveCor board chairman and investor Vinod Khosla, a venture capitalist, said he now steers companies in which he has invested away from having any talks with Apple. “Apple will talk to everybody and then try to steal the best people who are developing the technology,” he said.

...A few months later, Mr. Kiani said, he got a call from his chief medical officer, Michael O’Reilly, informing him he was joining Apple, which he said had agreed to double his salary and pay him millions in Apple shares. Mr. O’Reilly didn’t respond to requests for comment.

Mr. Kiani said Apple urged him not to worry about the hiring of Mr. O’Reilly, and the two companies continued to talk about potential plans. Apple went on to hire 30 of Masimo’s employees, he said.

...

MPG: Apple plays hardball, very effective and legal too. When people leave of their own free will to join Apple, who can blame them? But there never is any real way to preclude also taking the knowledge that might not be theirs to take.

One has to always wonder whether such articles are unfair hit pieces, but over time I keep reading the same kind of story.

The patent system is now a system for those with loads of money; it is all but unavailable to small companies and inventors, due to the very high costs involved.

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WSJ: The iPhone Setting Thieves Use to Lock You Out of Your Apple Account

re: Data Loss by Failing To Backup
re: WSJ: A Basic iPhone Feature Helps Criminals Steal Your Entire Digital Life

Life has simple challenges and hard ones. Get the simple things right—they’re easy—and do your best on the hard things. Counting on a corporation like Apple for your data is a major error about a very simple thing that no one should ever make.

It is incredibly foolish to not maintain multiple backups.

See also: We Hope Your iPhone Never Gets Stolen. But Just in Case… Here’s how to enable security settings, diversify data backups and freeze your credit

WSJ: The iPhone Setting Thieves Use to Lock You Out of Your Apple Account

2023-04-19

The recovery key was designed to make Apple IDs safer. Instead, these victims permanently lost family photos and other precious digital possessions.

Greg Frasca has been locked out of his Apple  account since October, and he’ll do just about anything to get back in.

He has offered to fly from Florida to Apple’s California headquarters to prove his identity in person, or write a check for $10,000 to reclaim the account. It holds the only copies of eight years of photos of his young daughters.

This is all because the thieves who stole Mr. Frasca’s iPhone 14 Pro at a bar in Chicago wanted to drain cash from his bank account and prevent him from remotely tracking down the stolen phone. They used his passcode to change the 46-year-old’s Apple ID password. They also enabled a hard-to-find Apple security setting known as the “recovery key.” In doing so, they placed an impenetrable lock on his account.

In February, we reported that thieves, often in and around bars at night, watch iPhone owners tap in their passcodes, then steal the targets’ phones. With this short four- or six-digit string, criminals can change the Apple account password and rack up thousands of dollars in charges using Apple Pay and financial apps.

Dozens of victims contacted The Wall Street Journal after the report was published, confirming similar crimes in at least nine U.S. cities, including New York, New Orleans, Chicago and Boston. Many are able to get their money back, but those locked out of their Apple accounts by thieves using the recovery key face a bigger challenge: finding a way through Apple’s complex policies and bureaucracy to retrieve their lost photos, contacts, notes, messages and other files.

Apple introduced the optional recovery key in 2020 to protect users from online hackers. Users who turn on the recovery key, a unique 28-digit code, must provide it when they want to reset their Apple ID password.

iPhone thieves with your passcode can flip on the recovery key and lock you out. And if you already have the recovery key enabled, they can easily generate a new one, which also locks you out.

Apple’s policy gives users virtually no way back into their accounts without that recovery key. For now,a stolen iPhone could mean devastating personal losses.

...After Cameron Devine’s iPhone 13 Pro was stolen from a Boston bar in August, the 24-year-old said he spent hours on the phone with Apple customer support trying to regain access to over a decade of data. Each representative told him the same thing: No recovery key, no access. Mr. Devine said he had never heard of the key, let alone set one up.

...If someone takes over your Google account, Google’s password-reset process lets you provide a recovery email, phone number or account password, and you can use them to regain access later, even if a hijacker changes them.

...

MPG: it’s outrageous that Apple allows a thief to destroy your entire digital life/history and that users have no ability whatsoever to implement any defensive measures, such as disabling the recovery key and/or requiring some time to pass.

This is an inherently unsafe product design that would make any competent security engineer blush with embarrassment. Why can’t Apple be sued in a massive class-action lawsuit?

Shame on you Apple. This is Apple’s tone-deaf response:

“We sympathize with people who have had this experience and we take all attacks on our users very seriously, no matter how rare,” an Apple spokesman said. “We work tirelessly every day to protect our users’ accounts and data, and are always investigating additional protections against emerging threats like this one.”

The threats are not emerging, this has been an issue for years. This viciously insulting and irrelevant response sums up what a bunch of feckless jerks these people at Apple are—it does not address the reality of the problem, it does not provide any means to disable the recovery key, and it does nothing to help the victims but insults them with corporate weasel words.

Apple *can* in fact disable the recovery key:

After months of calls to Apple customer support and letters to the company about how the thieves had his 28-digit recovery key, he said he finally reached a representative who was willing to do more. Once Mr. Allen answered additional verification questions, Apple disabled the recovery key, he said. He then reset his password, regaining access to the account.

For a guy like Tim Cook to allow people to lose everything when he could fix it in a 5-minute meeting by delegating it makes me think he is of a very low moral character.


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Phishing: Don’t Get Scammed by FUD of Cloud Storage Limits — “Your Cloud Storage Might Be Full”

re: phishing and security

Consult with Lloyd on how to build a cost-effective and straightforward backup setup. Because as one of many risks, getting scammed can mean compromise of your computer and loss of your data.

Apple’s junk mail filtering has gone to crap lately. A few weeks ago, I started getting up to ten scammer emails every day, and so did my father. What in heck is going on at Apple that is letting this kind of crap on through?

In the age of AI, surely this kind of obvious scam can be suppressed with a 99.99% accuracy rate. Apple is asleep at the wheel while making your life difficult in every aspect of using your computer or phone, with an endless and obnoxious parade of security hassles while fixing severe zero-day exploits every two weeks, hoping you don’t notice. As a a software engineer, it looks like incompetence or perhaps willful negligence, or at least gross under-investment in things that matter everyday to everyone.

Phishing by claiming cloud storage shortfall

This example is one in an ongoing series of phishing and security examples.

The message below is ridiculous once looked at, but crucially, it preys on people using the hypnosis trick of letting you supply (in your own mind) your cloud storage vendor (eg Apple iCloud). Not actually mentioned, your mind fills in the necessary details. It’s a very powerful persuasion tricks, so powerful that most people will not even notice. Perhaps because the “news” uses it all the time these days.

  • Unspecified service... which company?
  • might be full”... is it or isn’t it?
  • Ridiculous reply-to of agents@savethekoala.com
  • Ridiculous sender @lasboleras.com.
  • Two additional links to get scammed. Win stuff and/or take yourself off the mailing list . Either of which of course will peg you as a soft target for further exploitation.
  • A crapload of extra text that is hidden from your in the message source, designed to evade spam filters.

Don’t get taken-in by such messages.

Phishing scam involving cloud storage
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Data Loss by Failing To Backup

re: RAID-0, RAID-1, RAID-4/RAID-5, RAID-10, RAID-6
re: backup

re: Dangerous Misconceptions (to your data) about Backup

Consult with Lloyd on how to build a cost-effective and straightforward backup setup.

Backup is not something to be deferred or shrugged-off. Drive failures and more are a matter not of “if”, but when a failure will occur. Or malware or a hacker or just a user mistake in getting something into the trash, or saving-over an important file by mistake (I’m quite adept at that last one).

RAID is not a backup. And fault tolerance is not a backup.

Data integrity is not a given, due to bit rot, malware, bugs, user error, erc. Use the only available cross-platform everything solution on the market today— diglloydTools IntegrityChecker.

Anon writes:

I need some urgent advice from you. I’ve been using a Samsung T5 external SSD drive to store original images from my Hasselbad X2D and Hasselblad X1D cameras, as well as related PSD files. Over the past month, the drive suddenly started slowing down, and it came down to a crawl last week.

Fast forward this week - it is refusing to mount any more and it is corrupted. I have tried everything on my MacBook Pro (M1), iMac (M1), and MacBook Air (M2). Nothing works. I fear all my data on it is lost. This is devastating for me. I believe I have the original RAW files backed up elsewhere, but all my PSDs are most likely gone. Is there any tool you’d recommend that could help recover data from my corrupted drive?

MPG: no backups is a harsh situation.

Here are the most basic things for a minimally adequate backup :

  • At least two (2) full clone backups, stored safely away from the computer—not connected, not plugged into a power outlet (surges can destroy stuff), not in the same room, ideally not in the same building or even city. Because if you have only one backup, then it becomes one (1) original when you actually need it. Which pretty much means that Murphy’s law will give you a very bad day.
  • At least one clone backup and/or Time Machine backup, preferably both. These backups are always attached or quickly available and are for daily (or multiple times per day) backups.
  • Consider (in addition) cloud-based backup.
  • Never have all your originals and backups in the same place at the same time.

Data recovery

I onced worked with a consulting client who spent nearly $10K recovering lost data. Stress aside, it’s a lot cheaper to do proper backups.

I haven't ever used data recovery software, because it is a terrible proposition compared to backups—with good backup hygiene, there should never be any need to recover data. This outfit kept asking me to review their data recovery software, but I never got to it as I had no good use case for it or a corrupted drive to try it with: Stellar Data Recovery Professional.

SoftRAID 7.5

re: RAID-0, RAID-1, RAID-4/RAID-5, RAID-10, RAID-6

SoftRAID is one of those must-have products for photo and video users, at least if your storage needs are of significance. I’ve been using it for years, and still do. And it supports both Windows and Macs.

Get SoftRAID at MacSales.com and/or see the SoftRAID web site.

SoftRAID 7.5 Greatly Simplifies Driver Installation

With SoftRAID 7.5, you no longer have to reduce the security on a Mac with Apple silicon to load the driver. You don’t even have to allow the driver for loading in System Settings. The driver will always just load, automatically. (Requires macOS 13.3 or later).

Improved Support for SoftRAID for Windows

SoftRAID now offers improved support for SoftRAID for Windows. If you are creating a SoftRAID volume, and will be using it frequently with SoftRAID for Windows, you may want to select a stripe unit size of 64 KB. Changing the stripe unit size from 16 KB to 64 KB does not affect performance when using RAID 4 or 5 volumes with SoftRAID on macOS.

New features in version 7.5

Includes a new driver loading architecture which allows users to load the SoftRAID driver without having to reduce security on Macs with Apple silicon. In addition, the user no longer has to allow the SoftRAID driver to load in System Settings. (This feature requires macOS 13.3.) • Adds support to the SoftRAID XT license for any storage card in an Akitio Node Titan.

SoftRAID volumes

Bugs fixed in version 7

  • Improves compatibility with Mac Studio Ultra computers.
  • Fixes a bug which results in the SoftRAID Monitor menu disappearing from the menu bar. This occurs when running macOS 13.3 or if the user deletes the DriverPreferences.plist file.
  • Changes the SoftRAID driver so that macOS no longer hangs after using Apple Disk Utility to erase a SoftRAID formatted disk.
  • Fixes a bug in the SoftRAID driver which could cause a kernel panic when a Mac entered hibernate and SoftRAID formatted SATA disks were attached.
  • Fixes kernel panic bugs in the SoftRAID driver which could occur when the Mac wakes from hibernate.
  • Fixes a bug in the SoftRAID Tool which prevented users from disabling the Safeguard on newly created volumes.
  • Fixes a bug in SoftRAID Monitor and the SoftRAID application which caused the Update & Support Plan menu item to say “Expires on %@“. This would happen when the license was deactivated.
  • Fixes a bug in the SoftRAID application which causes a dialog mentioning mirrors to be displayed if you are starting the rebuild of a RAID 4, 5 or 1+ 0 volume.
  • Raises the limit on the size of the System Report file, included in Tech Support Reports, from 10 MB to 30 MBs.
  • Fixes a bug in the SoftRAID application and SoftRAID Monitor menu which caused a ‘@‘ character to appear in the Upgrade & Support Plan menu item if running with Simplified or Traditional Chinese.
  • Fixes a bug in the SoftRAID application which caused the prompt to overwrite the “Click here for more info...” string in the dialog which appears when running a version of SoftRAID built after the Upgrade & Support Plan has expired.
  • Fixes a bug in the SoftRAID application which causes the license state and license capability menu items to be incorrect if the user is running a build created after their Update & Support Plan has expired.
  • Adds code to write the serial number to the SoftRAID.log file whenever the activation server returns an error.
  • The SoftRAID application now fetches the expiration date of the Update & Support Plan every time it is launched if the release of SoftRAID was created after the expiration date and if the license is currently activated. The SoftRAID Monitor fetches the expiration date of the Update & Support Plan on every login or restart under the same conditions.
  • The expiration date of the Update & Support Plan is now logged to the SoftRAID.log file every time the license is activated. If the user has an activated license with an expired Update & Support plan, the expiration date is also logged every time the users restarts or logs in and every time the SoftRAID application is launched.
  • Fixes a bug in the SoftRAID Monitor which could cause "Cannot download new version of SoftRAID" dialog to appear twice in a row.
  • Fixes a bug in the SoftRAID Monitor which results in users having to enter their serial numbers repeatedly.
  • Fixes a bug which caused the activation mode to always go to expired trial mode after an invalid serial number was entered. The activation mode now remains unchanged after an invalid serial number is entered.
  • Fixes a bug in SoftRAID Monitor which prevents the Upgrade & Support Plan dialogs from closing if the user clicks the checkbox which says "Don't display this warning again." This bug only occurs on maxOS 13.x.
  • Fixes a bug in the SoftRAID Monitor which prevents the license activated dialog box from appearing. This occurs when the user has an expired Upgrade & Support Plan and has previously selected the "Don't display this warning again" checkbox in the expired plan warning dialog box.
  • Adds code to delete the obsolete copy of the SoftRAID driver when running macOS 13.3 or later.
  • Changes the SoftRAID application so the serial number is always visible in the About window, even if the user is not an administrator.
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