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Reader Comment: Apple Feedback Assistant App

Trevor A writes:

I love reading your comments on Apple software - your always spot on. If you don’t know about this, it could prove helpful.

Even on production software, you can still access the Feedback Assistant app to send the stuff directly to Apple. You can send the same stuff as you post in your blogs. Document it in their systems.

To find the Feedback Assistant, just enter the URL applefeedback:// in the browser URL bar - hitting/tapping return will then prompt you to open the app. On the Mac, Spotlight can find the Feedback Assistant app, but this is helpful on iOS where the app is more hidden. The app automates the process of collecting logs and other necessary files from the device.

This may feel like a black hole, but its better then nothing and getting the information logged in their systems is always the best.

MPG: the last time I reported a serious bug to Apple, it wasn’t even evaluated for 6 weeks. I got the message loud and clear.

For those more willing to spend their money on Apple’s behalf (my time is money)—go for it.

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