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2013 Mac Pro: Order Status

See the MPG buying links to B&H photo for the 2013 Mac Pro. Thank you for using those links.

February wanes, but maybe it will ship in time like Apple’s barely-met “new Mac Pro in 2013 promise”. At least it’s not a leap year.

UPDATE, February 21: my CC has been charged, so unit should presumably ship with in a few days.

UPDATE 2: CC has not been charged after all, it was a “hold” for the charge that ought to be coming. But as of Feb 28, still says “available to ship February”, which is what it has said since Jan 6.

Update 3, Mar 4: Four phone calls over four different days eventually led to assurances of the shipping address being changed as I requested, and that was while the Mac Pro was still at Apple. Another one as it went to UPS... all of which means the box is on the truck for delivery to the wrong address.

I’ve made the leap to the 2013 Mac Pro for my primary “production” workstation (intensive photography is the primary use). Currently that means the 4-core 3.7 GHz with 64GB memory and D300 GPUs, on loan from B&H Photo, which is an authorized Apple dealer (30 day loan period, so I’m testing it well!).

The MPG Mac Pro order still reads “February” for delivery. It will have its CPU upgraded to a 3.3 GHz 8-core by OWC (announcement of that upgrade program is not yet official, but it is coming). Apple Store lead times have extended to April, so I’m glad I got this order in back in January. But what “February” means even the customer service representative at Apple could not say.

Apple planning and delivery systems for the Mac Pro are in apparent disarray; the online system failed a dozen times over two days with a mysterious “unexpected error” when I tried to change my shipping address. Calling Apple, they could not change it either, their own systems balking. I was told some nonsense story about which warehouse it was shipping from was pre-planned so it could not be changed—which is nonsense because these are all being built in one place (Austin, Texas) and this is a build-to-order order. The logistics for the Mac Pro are thus the creakiest I’ve seen from Apple: no specific ship dates and everything locked down on the order. A highly credible source told of receiving a new Mac Pro with 1TB SSD spec'd and noted on the packing list, but arriving with a 256GB SSD installed.

2013 Mac Pro rear ports

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