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AppleCare and USA Macs Outside the USA

Buying a USA Mac for use overseas? AppleCare covers it worldwide, but there is a trick about buying it that reader Dieter B shares here. I’m not so sure the matching address part is accurate, since it’s perfectly reasonable to ship to home/work, etc.

But the key point here is that a USA Apple dealer might be forbidden to ship certain things overseas by their agreement with Apple. So overseas readers might need to buy AppleCare locally for a USA-origin Mac.

Dieter B states:

Thanks for your answer. I just wanted to let you know the following details, just in case somebody else from outside the states may ask you about Apple Care too.

I spoke with a representative of Apple Germany today. He told me that Apple Care is a so called »international product« and they have no problem to accept Apple Care Contracts bought from a country outside germany. They only need two things to accept Apple Care as valid:
a) An original invoice from the shop that sold the Apple Care Contract. Of course the customers adress on the receipt must match the adress, under which the Mac Book was bought.
b) The »registration number« of the Apple Care Contract, in order to activate it by using their website.

According to the guy from Apple Germany there had been some fraud going on, mainly on eBay, with stolen/generated Apple Care registration numbers, so Apple has to have a look at the original invoice, to make sure a serious business offered/sold the Apple Care product.

So far, so nice. Now comes the bad part. B&H is not allowed (by Apple USA) to deliver this Apple Care Product you mentioned on your Blog to a foreign adress outside the states. Also, they are not capable/allowed sending an invoice to a foreign adress, in the case of selling an Apple Care. To me that means: no deal. :-/

Please keep up contributing to your extraordinary website macperformanceguide.com. You do a tremendous job. I thank you so much for sharing your knowledge and test results. The guys at OWC rock too. Bought some big and some small stuff from them. Brilliant business. I love the speed of my MacBook Pro since I inserted 8 GB RAM and the 240 GB OWC Mercury Pro SSD.


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